Uhaul Reviews

U-Haul has a few different return policies depending on the type of rental or purchase:

• Truck Return: U-Haul offers a Self Return option that allows you to return your truck rental at any time, day or night. You can start the return process inside the U-Haul App, answer a few questions, take and upload some photos, and complete the truck return. Make sure to park the truck in the correct area, report any new damage to the vehicle, and drop your keys in the designated drop box or slot. Additional fees may be assessed if mileage or fuel readings are misreported and/or damage is found.

• Late Returns: U-Haul applies fees when you return their rental vehicles or equipment after the agreed-upon time. For trucks, there’s a $40 late fee for each extra day, starting right after the scheduled return time.

• Moving Supplies and Accessories: U-Haul offers a 100% Buy Back Guarantee for moving supplies and accessories like boxes, packing materials, and furniture pads. You can return any unused product in its original condition, with a receipt, for a full refund. There is no specific time limit for returning these items, but it’s best to return them as soon as possible.

Here are the steps to create an account on U-Haul:

1. Navigate to the [U-Haul Create Account] page.
2. Enter your Email Address and Mobile Phone Number.
3. Provide your First Name and Last Name.
4. Select your Country from the dropdown.
5. Create a Password. The password must be at least 8 characters, contain a number, a lowercase and an uppercase character.
6. Confirm your password by entering it again in the Confirm Password field.
7. Click on Continue to create your account.

By creating a U-Haul account, you can enjoy benefits such as skipping the line when you pick up your equipment, editing your reservation 24/7, managing your storage account and making payments, storing your information to speed up future rentals, returning your truck or trailer 24/7 using only your mobile device, and managing additional charges.

There are several alternatives to U-Haul for moving and storage solutions.

1. PODS: They offer portable storage containers.
2. Budget Truck Rental: Known for affordable truck rentals.
3. Two Men and a Truck: They provide professional moving services.
4. Enterprise Truck Rental: They offer local truck rentals.
5. Penske Truck Rental: They offer unlimited miles on one-way rentals.
6. Zippy Shell: Known for fast container transport.
7. U-Pack: They offer ReloCube shipping containers.
8. ABF U-Pack Moving: Known for reliable container delivery.

The base rental rates for U-Haul trucks start at $19.95. However, the cost for one-way trips can reach up to nearly $1,000, depending on the size of the truck and the distance of the move. Mileage fees are an additional cost when renting a U-Haul truck, typically around $0.59 per mile for local moves. For one-way rentals, prices include a designated mileage allowance and a predetermined number of days. Additional miles can be added at a rate of $1.00 per mile, and extra days can be added for $40 per day. It's also important to consider other costs such as truck rental insurance and moving supplies when estimating the total cost of the service.

Uhaul.com is renowned for its extensive selection of moving and storage services. Among the most popular are their rental moving trucks, available in various sizes to accommodate different moving needs. They also offer utility trailers and towing equipment for additional transport options. For storage, U-Haul provides self-storage facilities that are clean, dry, and secure, as well as U-Box containers, which are portable moving containers that can be stored or moved anywhere around the world. Additionally, U-Haul sells a variety of moving supplies, including boxes, packing tape, and protective materials, and offers trailer hitches and propane refill stations. For those requiring assistance, U-Haul's Moving Help® service provides loading, unloading, packing, and unpacking services.

Uhaul.com accepts a variety of payment methods for their services. Customers can make payments using all major credit cards including VISA, Mastercard, Discover, and AMEX. Additionally, payments can be made with cash, checks, and ACH payments. For convenience, customers have the option to pay online, in person at U-Haul facilities, or over the phone. The website also offers the ability to enroll in Auto Pay, ensuring that payments are made automatically and on time.

To view the payment history on Uhaul.com, customers can navigate to the Payments section of the website. Here, they can choose to make a payment or view and dispute charges for unpaid rental charges, fees, and citations. Customers will need to enter their customer number or last name and phone number to access their payment information. This section allows customers to manage and review all their transactions related to U-Haul services, including self-storage, rental damage, and other rental charges.